How many times have you tried to train your team and found that it doesn’t stick or make a difference?

We specialise in highly energetic & focussed training. All sessions are short – only 4 hours, full of insights that will give your team the skills and motivation they need to make a real differFFence to your business. At your place, our place or online.

Simple pricing – $132 per person,

Onsite: Minimum of 5.


Foundation Modules

Often seen as unimportant, these modules are critical in forming the awareness and exceptional attitude for training and development.

Module 1
Mindsets for Success

An introduction to HospoHero

  • How we work together
  • The Nature of Commitment
  • Meetings & Projects – how we get things done
Module 2
Where are you now?
  • What’s working well?
  • What could work better?
  • Personal Reflections
  • Personal SWOT
  • Visualisation of the future self
Module 3
Vision for the future
  • Why do you do what you do?
  • What are your personal goals?
  • What are your goals for the business?
  • Calculating your profit potential
  • What’s in it for you?

Practical Modules

These skills you’ll use every day. Send your Managers and Supervisors to these sessions and get them running processes much more efficiently.
Module 4
Rostering & Team Cost Control

How would it feel if you could guarantee that you would meet your staff cost targets every single week?

  • Costed Rostering
  • Use rules to automate rostering
  • Controlling cost ahead of time
  • Rostering in just 2 hours per week
  • Automated staff availability, rostering swaps.
Module 5
Maximising your Menu

The profitability of the menu items you sell, for both kitchen and FOH is vital. You can’t expect to profit if you don’t have an accurate idea of which items make you money.

  • Why is knowing the true, current cost of menu items so important?
  • 80:20 rule and how it applies to menu item sales
  • How to quickly and efficiently cost a menu item
  • Principles of efficient production
  • Finding the profit drivers in your menu
Module 6
Stock Control & Ordering

ave you ever been in busy service and run out of stock? Have you ever phoned through an order and then had the wrong thing delivered? Well then you’ll understand how important good stock control is.

  • Principles of Stock control
  • Setting up a quick and simple stocktake process
  • Delegating & training the stocktake
Module 7
Personal & Team Productivity

The heart of every exceptional business is the ability to get things done together. We’ll teach the science of how to get more done. This will save you time, stress and money.

  • Overview of productivity
  • Getting things done
  • Recurring jobs
  • Tasks
  • Users calendar
  • Meetings
  • Projects
  • Where to find these apps
  • How to use them?
  • How to measure your success and that of you team.
Module 8

The recruitment module will show you how to have a constant stream of quality applicants ready to work in your business.

  • The importance of recruitment
  • Introduction to passive recruitment process
  • 1 hour a week recruitment process for Managers & Supervisors
Module 9

How can you see past the half truths or outright lies? Does your process ensure that the top candidate get the job?

  • Organising the interview process
  • Questioning techniques and templates
  • Going Deep – how to assertively get to details, rather than generalisation.
  • Reference checking

All Training takes place in our offices at Level 16/ 414 La Trobe St Melbourne.

We schedule workshops based on demand. Email or call 1300 12 44 55 to find out the times.


All places are $132 per person.


If you’re going to be sending staff regularly you can prebook a fixed number of spots each month and receive a 30% discount.


In 30 minutes we’ll show you how to save time & money using the HospoHero platform.